European Communcations Office

ECC Work Programme Database

   
Work Item details
Reference TRIS_02
Short Name
ETSI Workitem
ETSI Deliverable
Subject

Measurements Practice for Complaints Resolutions on Internet Access Service Quality


Related WI
Scope Collection of experiences in CEPT member organisations regarding measurement practice used for complaints resolution on Internet access service quality.
Deliverable ECC Report
Responsible group WG NaN - NaN4
Start date 01-01-1970
Target date
Public Consultation
Permanent Work Item False
Comments Seeking more support to proceed within PT TRIS
Keywords Quality of Service, Complaints Resolution, ECC Report 195, Retail Internet Access
Worked by NaN/PT TRIS
Contact Freddie McBride (Closed) ([email protected])
Status Finalised
Triggered By Latvia, Lithuania
Progress Report Support to progress this work item has not been forthcoming from the CEPT member countries. Therefore, it has been decided to remove this work item from the work programme.