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NaN2_05
Last update: 25-02-2026
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ECC Report
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ECC Report on international voice traceback
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The WG NaN has already done a lot of work in combatting fraudulent electronic communications. With this work item another recommendation from Report 275 will be executed.
The objective of voice traceback is to find the source of illegal voice calls. It is important to identify the operators which are the source of illegal voice calls. These operators can then be held accountable for originating or being too passive allowing fraudulent traffic. Collaboration between operators/carriers is needed across international borders in the CEPT-area.
The aim of the report is
- to develop an operational framework which enables international voice traceback;
- identify regulatory and legal obstacles for such a international voice traceback as e.g. privacy concerns (GDPR and e- privacy laws impose strict regulations on the collection, processing, and storage of personal data, including voice communications) and contractual issues in interconnect agreements such as non-disclosure agreements;
- Explore ideas to deploy voice traceback with other regions in the world.
If needed recommendations can be made for provisions enabling voice traceback in future European and national legislation.
In order to develop the report the approach in the US to trace the origin of the fraudulent traffic including the work of the Industry Traceback Group (ITG) will be studied.
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S: 26-11-2024
T: 26-11-2026
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Work item approved at WG NaN#29, Bonn, 26-28 November 2024.
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In Progress
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NPS_07
Last update: 25-05-2021
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ECC Report
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CEPT cooperation process for withholding payments and/or blocking access to numbers or services in cases of cross-border fraud or misuse
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One of the most effective long-term approaches to tackling fraud and misuse is greater cooperation and information sharing between regulators. This can help us to better understand the changing nature of fraud mechanisms and to develop ex-ante and ex-post measures to protect the interests of citizens and consumers. With this aim, it is proposed to define a process for cooperation in the investigation of cross-border cases of fraud and misuse. The process would assist any regulatory intervention in the withholding of payments and/or blocking of access to numbers or services where fraud or misuse has occurred.
As a starting point, we plan to review the BEREC cooperation process, as set out in report BoR (13)37. The BEREC cooperation process was developed to assist regulatory authorities in the effective application of powers provided by Article 28(2) of the Universal Service Directive (USD) to require the withholding of payments and/or blocking of access to numbers or services in cases of fraud or misuse. It is a cooperation and information sharing tool used to complement national processes in combating fraud and misuse. We would consider the strengths and weaknesses of the BEREC cooperation process in developing the CEPT process.
References:
ECC Report 275 (2018) The role of E.164 numbers in international fraud and misuse of electronic communications services
BEREC Report BoR (13)37 Article 28(2) USD Universal Service Directive: A harmonised BEREC cooperation process, March 2013
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S: 31-05-2018
T:
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On Hold
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