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NaN1_01
Last update: 25-02-2026
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ECC Report
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ECC Report on Issues concerning the use of virtual numbers
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FNI_03
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We see more and more new applications emerging where phonenumbers are decoupled from SIM cards and/or fixed lines. They are dynamicallyassigned for short periods of time and or used for applications where there isno longer a strict relationship with a fixed/mobile phone line. Differentterminologies such as virtual numbers or cloud numbers, are used to describethis phenomenon.
These innovations have been made possible by using the cloudto provide electronic communications services.
There are many regulatory requirements in place in relationto the use of different types of number resources, in particular those designedto protect the interests of end-users, to facilitate competition and to ensurethe effective and efficient use of numbering resources. Are all of theseregulatory requirements reasonable and proportionate for those newapplications? In some circumstances they can even be contra-productive andhamper innovation.
The report will first of all describe these evolutions ofthe network and the new services based on those networks, will bring forward adefinition, make an assessment of the different regulatory requirements (e.g.number portability, CLI issues, emergency calls, relation of the identificationof calls with misuse or fraud) and other aspects (e.g. sub- assignment,security of communication) and their relevance to this new numbering usage andfinally make recommendations for the CEPT countries on numbering policy.
Special attention will be given to the question of whoexactly are the end-user and provider of the telephone numbers and theirtypical extraterritorial use.
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S: 24-11-2021
T: 16-06-2026
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Work item approved at WG NaN #23 (online) - 23-25 November 2021.
NaN1 (working jointly with NaN2 and NaN3)
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In Progress
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NaN2_05
Last update: 25-02-2026
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ECC Report
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ECC Report on international voice traceback
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The WG NaN has already done a lot of work in combatting fraudulent electronic communications. With this work item another recommendation from Report 275 will be executed.
The objective of voice traceback is to find the source of illegal voice calls. It is important to identify the operators which are the source of illegal voice calls. These operators can then be held accountable for originating or being too passive allowing fraudulent traffic. Collaboration between operators/carriers is needed across international borders in the CEPT-area.
The aim of the report is
- to develop an operational framework which enables international voice traceback;
- identify regulatory and legal obstacles for such a international voice traceback as e.g. privacy concerns (GDPR and e- privacy laws impose strict regulations on the collection, processing, and storage of personal data, including voice communications) and contractual issues in interconnect agreements such as non-disclosure agreements;
- Explore ideas to deploy voice traceback with other regions in the world.
If needed recommendations can be made for provisions enabling voice traceback in future European and national legislation.
In order to develop the report the approach in the US to trace the origin of the fraudulent traffic including the work of the Industry Traceback Group (ITG) will be studied.
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S: 26-11-2024
T: 26-11-2026
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Work item approved at WG NaN#29, Bonn, 26-28 November 2024.
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In Progress
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NaN1_02
Last update: 30-07-2025
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ECC Report
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ECC Report
on reviewing the distribution channel of geographical and mobile E.164-
telephone numbers.
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The ECC Report will make a pro contra analyses of the direct allocation of telephone numbers by the Administrations to end-users.
Since the liberalisation of the telecommunications sector, the Administrations competent for numbering have been allocating telephone numbers to operators, which in turn allocate them to their end-users or other operators. This distribution model is cost-efficient and has proven its merits. However, due to the increasing complexity of the telecommunications landscape, it is not always any longer clear who is the end end-end-user of the phone number. Different operators use different KYC procedures, which are often not strictly followed in practice.
This has given rise to abuses and gradually the administration responsible for numbering are losing control over the assigned numbers, making the enforceability of the regulations (e.g. lawful intercept, identification end-users) more difficult. It is also not optimal as it creates fragmentation and low efficiency of the usage of a scarce resource.
Citizens are increasingly using online tools for their interactions with the Government. This offers the possibility - unlike in the past - for Administrations to do the assignment of a phone number directly, via a standard process which is the same for every telephone number, independently of the by the citizen chosen operator to the end-user of the phone number at a low cost. As operators are not any longer involved in the assignment of the telephone number this will increase the KYC reliability.
This workitem will study the pro’s and contra’s of the direct allocation of telephone numbers from the administrations to the end-users of telecommunication services (so without involvement of the operator). It will also study the feasibility from a operational and technical point of view, including the impact on the operators (e.g. impact on NP, databases for emergency and directory services) with special attention to the transition of the existing to the “direct distribution” model of telephone numbers.
The direct allocation of telephone numbers on mass scale has become possible thanks to the introduction of eID services in the different countries. The eID is an electronic proof of identity (with chip) with which you can carry out electronic transactions. In the EU a system of mutual recognition of national electronic identification schemes (eID) across borders is being rolled out. It allows European citizens to use their national eIDs when accessing online services from other European countries.
A special point of attention is the allocation of telephone numbers to legal persons via direct allocation. It seems that a similar system as eID doesn’t already exist for legal persons, but is under development in the EU.
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S: 17-06-2025
T: 19-10-2027
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Work item approved at WG NaN #30, 17-19 June 2025.
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Draft
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NPS_07
Last update: 25-05-2021
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ECC Report
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CEPT cooperation process for withholding payments and/or blocking access to numbers or services in cases of cross-border fraud or misuse
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One of the most effective long-term approaches to tackling fraud and misuse is greater cooperation and information sharing between regulators. This can help us to better understand the changing nature of fraud mechanisms and to develop ex-ante and ex-post measures to protect the interests of citizens and consumers. With this aim, it is proposed to define a process for cooperation in the investigation of cross-border cases of fraud and misuse. The process would assist any regulatory intervention in the withholding of payments and/or blocking of access to numbers or services where fraud or misuse has occurred.
As a starting point, we plan to review the BEREC cooperation process, as set out in report BoR (13)37. The BEREC cooperation process was developed to assist regulatory authorities in the effective application of powers provided by Article 28(2) of the Universal Service Directive (USD) to require the withholding of payments and/or blocking of access to numbers or services in cases of fraud or misuse. It is a cooperation and information sharing tool used to complement national processes in combating fraud and misuse. We would consider the strengths and weaknesses of the BEREC cooperation process in developing the CEPT process.
References:
ECC Report 275 (2018) The role of E.164 numbers in international fraud and misuse of electronic communications services
BEREC Report BoR (13)37 Article 28(2) USD Universal Service Directive: A harmonised BEREC cooperation process, March 2013
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S: 31-05-2018
T:
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On Hold
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